Pro Customer Service & Sales Specialist (Contractors)

The Home Depot; Kannapolis (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Kannapolis, NC. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Team members will utilize their product knowledge and sales techniques to drive store sales and build professional relationships. Ideal candidates should possess strong customer service skills and may benefit from bilingual communication abilities. This full-time position is key to supporting the Pro customer journey.

Qualifications

• Experience with customer service and sales techniques.
• Ability to build and maintain professional relationships.
• Proficiency in product recommendations and knowledge.

Responsibilities

• Deliver exceptional service to professional customers.
• Meet monthly sales goals through effective customer engagement.
• Collaborate with team members to maintain operational standards.

Skills

Product knowledge

Customer service

Sales techniques

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Kannapolis, NC. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Team members will utilize their product knowledge and sales techniques to drive store sales and build professional relationships. Ideal candidates should possess strong customer service skills and may benefit from bilingual communication abilities. This full-time position is key to supporting the Pro customer journey.