Pro Customer Service & Sales Specialist

The Home Depot; Jacksonville (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member in Jacksonville, Florida. The role involves delivering exceptional service to professional customers by supporting their journey, from order fulfillment to tailored delivery solutions. Ideal candidates should have excellent customer service skills, product knowledge, and the ability to meet sales goals. Experience in sales is preferred, and bilingual communication skills may be a plus. A full-time position with a focus on collaboration and maintaining high standards is offered.

Qualifications

• Strong customer service and communication skills are essential.
• Product knowledge and sales experience preferred.
• Bilingual communication skills may be beneficial.

Responsibilities

• Deliver outstanding service for professional customers.
• Support order fulfillment and safe loading.
• Build and maintain relationships with Pro customers.
• Proactively drive sales using product knowledge.
• Meet monthly sales goals and contribute to metrics.
• Maintain a clean and organized environment.
• Resolve delivery issues effectively.

Skills

Excellent customer service skills

Communication skills

Product knowledge

Sales experience

Bilingual communication skills

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member in Jacksonville, Florida. The role involves delivering exceptional service to professional customers by supporting their journey, from order fulfillment to tailored delivery solutions. Ideal candidates should have excellent customer service skills, product knowledge, and the ability to meet sales goals. Experience in sales is preferred, and bilingual communication skills may be a plus. A full-time position with a focus on collaboration and maintaining high standards is offered.