Pro Customer Service & Sales Specialist

The Home Depot; Knightdale (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Knightdale, NC. This role focuses on providing exceptional service to professional customers such as contractors and property owners. Responsibilities include assisting with orders, loading materials, managing deliveries, and actively driving sales through product knowledge and tailored recommendations. Strong communication and collaboration skills are essential to ensure customer satisfaction and achieve sales goals in a fast-paced environment.

Qualifications

• Experience in customer service and sales, preferably in a retail environment.
• Ability to collaborate effectively with team members.
• Strong communication skills to assist diverse customer needs.

Responsibilities

• Deliver exceptional customer service to Pro customers.
• Assist in achieving monthly sales goals and metrics.
• Collaborate with team members to maintain a safe and organized store.

Skills

Customer service

Sales drive

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Knightdale, NC. This role focuses on providing exceptional service to professional customers such as contractors and property owners. Responsibilities include assisting with orders, loading materials, managing deliveries, and actively driving sales through product knowledge and tailored recommendations. Strong communication and collaboration skills are essential to ensure customer satisfaction and achieve sales goals in a fast-paced environment.