Pro Customer Service & Sales Specialist

Home Depot; Gurnee (IL); On-site; USD 22,041 - 24,796; Full time

Job summary

A large home improvement retailer in Gurnee is seeking a Pro Customer Service/Sales team member to deliver exceptional experiences for professional customers including contractors and property owners. This role involves assisting with order fulfillment, driving sales through product knowledge, and maintaining strong customer relationships. Candidates should demonstrate excellent communication skills, a drive for meeting sales goals, and the ability to collaborate effectively with team members. Competitive pay range is offered for this vital role in ensuring customer success.

Qualifications

• Bilingual communication skills may be preferred based on customer needs.
• Ability to build and maintain professional relationships with Pro customers.
• Proficient product knowledge to assist with tailored recommendations.

Responsibilities

• Deliver exceptional service to professional customers across various stages.
• Meet monthly sales goals and metrics to drive sales in store.
• Collaborate with team members to resolve delivery issues and maintain standards.

Job description

A large home improvement retailer in Gurnee is seeking a Pro Customer Service/Sales team member to deliver exceptional experiences for professional customers including contractors and property owners. This role involves assisting with order fulfillment, driving sales through product knowledge, and maintaining strong customer relationships. Candidates should demonstrate excellent communication skills, a drive for meeting sales goals, and the ability to collaborate effectively with team members. Competitive pay range is offered for this vital role in ensuring customer success.