Pro Customer Service & Sales Specialist

The Home Depot; Carol Stream (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service Sales representative in Carol Stream, IL. This full-time role focuses on enhancing the experience for professional customers, including contractors and property owners, through expert service and tailored recommendations. Responsibilities include assisting at the Pro Desk, managing deliveries, and meeting sales goals. Ideal candidates will possess strong product knowledge and excellent communication skills. This opportunity aims to promote a positive customer journey and succeed in various sales initiatives.

Qualifications

• Experience in customer service or sales roles.
• Ability to communicate effectively with a diverse clientele.
• Proficiency in product recommendations tailored to customer needs.

Responsibilities

• Assist professional customers with order fulfillment and product recommendations.
• Manage deliveries and ensure project success for Pro customers.
• Monitor inventory and execute sales initiatives.

Skills

Product knowledge

Bilingual communication

Customer relationship management

Job description

A leading home improvement retailer is looking for a Pro Customer Service Sales representative in Carol Stream, IL. This full-time role focuses on enhancing the experience for professional customers, including contractors and property owners, through expert service and tailored recommendations. Responsibilities include assisting at the Pro Desk, managing deliveries, and meeting sales goals. Ideal candidates will possess strong product knowledge and excellent communication skills. This opportunity aims to promote a positive customer journey and succeed in various sales initiatives.