Pro Customer Service & Sales Specialist

Home Depot; Bethlehem (Northampton County); On-site; USD 35,000 - 55,000; Full time

Job summary

Home Depot is seeking team members for the Pro Customer Service/Sales Team in Bethlehem. You will assist professional customers, support order fulfillment, and provide tailored product recommendations to drive sales. Work with the team to ensure safe, organized store operations and meet monthly sales goals.

Bilingual communications may be preferred at certain locations depending on customer need. Role involves loading, managing deliveries, and sharing product knowledge to help Pro customers

Qualifications

• Prioritize customer service and sales excellence.
• Ability to learn and share product knowledge with Pro customers.
• Collaborate with teammates to ensure safe, organized store operations.

Responsibilities

• Assist Pro customers at the Pro Desk and on the sales floor.
• Support order fulfillment, deliveries, and loading as needed.
• Provide tailored product recommendations and upsell where appropriate.
• Maintain a clean, safe, and organized store environment and resolve delivery issues.

Skills

Customer service

Sales

Product knowledge

Team collaboration

Job description

Home Depot is seeking team members for the Pro Customer Service/Sales Team in Bethlehem. You will assist professional customers, support order fulfillment, and provide tailored product recommendations to drive sales. Work with the team to ensure safe, organized store operations and meet monthly sales goals.

Bilingual communications may be preferred at certain locations depending on customer need. Role involves loading, managing deliveries, and sharing product knowledge to help Pro customers