Pro Customer Service & Sales – Contractor Support

The Home Depot; East Haven (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member to enhance the experience for professional customers. The role involves assisting at the Pro Desk, managing deliveries, and leveraging product knowledge for tailored recommendations. Successful candidates will maintain strong customer relationships while meeting sales goals and supporting store inventory. Collaboration within the team to maintain service standards is essential. Bilingual skills may be desired for certain locations.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proven track record of driving sales and meeting sales goals.
• Strong communication skills to address customer needs.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide outstanding service to Pro customers based on project needs.
• Support store goals by monitoring inventory and executing sales initiatives.

Skills

Bilingual communication

Customer relationship building

Product knowledge

Sales initiative execution

Team collaboration

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales member to enhance the experience for professional customers. The role involves assisting at the Pro Desk, managing deliveries, and leveraging product knowledge for tailored recommendations. Successful candidates will maintain strong customer relationships while meeting sales goals and supporting store inventory. Collaboration within the team to maintain service standards is essential. Bilingual skills may be desired for certain locations.