Pro Customer Service & Sales Specialist

The Home Depot; Jericho (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking driven Pro Customer Service/Sales Team members. This role focuses on delivering exceptional service to professional customers, including contractors and commercial clients. The position involves meeting sales goals, assisting at the Pro Desk, and providing expert product knowledge. Collaboration with team members ensures effective delivery and inventory management. Bilingual skills may be preferred based on customer needs.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Experience in meeting sales goals and metrics.
• Proficiency in product recommendations and sales initiatives.

Responsibilities

• Assist customers at the Pro Desk and manage deliveries.
• Collaborate with team members to resolve delivery and inventory issues.
• Monitor inventory and execute sales initiatives.

Skills

Exceptional customer service

Sales skills

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking driven Pro Customer Service/Sales Team members. This role focuses on delivering exceptional service to professional customers, including contractors and commercial clients. The position involves meeting sales goals, assisting at the Pro Desk, and providing expert product knowledge. Collaboration with team members ensures effective delivery and inventory management. Bilingual skills may be preferred based on customer needs.