Pro Customer Service & Sales Specialist

The Home Depot; Merrillville (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative. In this role, you will support professional customers, including contractors and property owners, by providing exceptional service and product knowledge. Your responsibilities will include assisting at the Pro Desk, managing deliveries, and ensuring customer satisfaction while achieving sales goals. Collaboration with team members is essential to maintain a safe and organized work environment. Bilingual skills may be preferred based on customer needs.

Qualifications

• Experience in customer service, especially with professional customers.
• Ability to effectively communicate and build relationships.
• Strong product knowledge and sales skills.

Responsibilities

• Assist professional customers with their needs.
• Support order fulfillment and loading materials.
• Drive sales and meet performance metrics.

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative. In this role, you will support professional customers, including contractors and property owners, by providing exceptional service and product knowledge. Your responsibilities will include assisting at the Pro Desk, managing deliveries, and ensuring customer satisfaction while achieving sales goals. Collaboration with team members is essential to maintain a safe and organized work environment. Bilingual skills may be preferred based on customer needs.