Pro Customer Service & Sales Specialist

The Home Depot; Wauwatosa (WI); On-site; USD 35,000 - 48,000; Full time

Job summary

A leading home improvement retailer is seeking team members for the Pro Customer Service/Sales Team. This role focuses on supporting professional customers such as contractors and property owners, ensuring outstanding service throughout their journey. Responsibilities include building relationships, meeting sales goals, assisting at the Pro Desk, and collaborating on delivery solutions. Preferred skills include bilingual communications based on customer needs. Join us to enhance our customer service standards and drive sales in a dynamic environment.

Qualifications

• Preferred bilingual communications skills based on customer need.

Responsibilities

• Support the Pro customer journey from order fulfillment to tailored delivery solutions.
• Build professional relationships with Pro customers and drive sales.
• Meet monthly sales goals and metrics within the store.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a clean and safe environment.
• Resolve delivery issues and communicate advantages over competitors.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communications skills

Job description

A leading home improvement retailer is seeking team members for the Pro Customer Service/Sales Team. This role focuses on supporting professional customers such as contractors and property owners, ensuring outstanding service throughout their journey. Responsibilities include building relationships, meeting sales goals, assisting at the Pro Desk, and collaborating on delivery solutions. Preferred skills include bilingual communications based on customer needs. Join us to enhance our customer service standards and drive sales in a dynamic environment.