Pro Customer Service/Sales

The Home Depot; Westampton Township (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Westampton, NJ. This role involves delivering exceptional service to professional customers, driving sales through product knowledge, and managing orders and deliveries. Team collaboration is essential to ensure customer projects are successful. Ideal candidates will possess strong communication skills and a passion for sales. Full-time positions are available, offering opportunities for professional growth.

Qualifications

• Experience in customer service or sales is preferred.
• Strong product knowledge to assist Pro customers effectively.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional service to professional customers.
• Drive sales and meet monthly sales goals.
• Support order fulfillment and manage deliveries.

Skills

Bilingual communication skills

Sales proficiency

Product knowledge

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Location: Westampton, NJ.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not applicable

Employment type

Full-time

Job function

Other

Industries

Consumer Services