Pro Customer Service/Sales

The Home Depot; Savannah (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member in Savannah, Georgia. The role involves delivering exceptional service to professional customers and driving sales through effective product knowledge and relationship management. Team members collaborate to maintain an organized environment, resolve issues, and achieve sales metrics. Bilingual skills may be preferred. This is a full-time position with a focus on customer satisfaction and sales success.

Qualifications

• Strong ability to build and maintain professional relationships with customers.
• Proficient in leveraging product knowledge for effective sales.
• Ability to meet sales goals and metrics in a retail environment.

Responsibilities

• Assist customers at the Pro Desk and loading materials.
• Manage deliveries and resolve delivery issues.
• Monitor inventory and execute sales initiatives within the store.

Skills

Customer relationship management

Sales proficiency

Product knowledge

Bilingual communication skills

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries: Consumer Services