Pro Customer Service/Sales

Home Depot; Vallejo (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking dedicated individuals for a Pro Customer Service/Sales role in Vallejo, California. The successful candidate will provide exceptional service to professional customers, drive sales through product knowledge, and work collaboratively in a team environment. Responsibilities include assisting at the Pro Desk and ensuring successful project outcomes for customers. Strong customer service and sales skills, along with the ability to build professional relationships, are essential.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proven track record in driving sales and meeting sales goals.
• Experience in customer service or sales environment.

Responsibilities

• Deliver exceptional service for professional customers.
• Drive sales by leveraging product knowledge and tailored recommendations.
• Collaborate with team members to create a clean and safe environment.

Skills

Customer service skills

Sales skills

Product knowledge

Bilingual communication skills

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

VALLEJO

State

CA

Job Type

Pro Customer Service/Sales