Pro Customer Service/Sales

Home Depot; Temecula (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retail company in Temecula seeks a Pro Customer Service/Sales team member to deliver excellent service and drive sales. The role involves assisting professional customers, monitoring inventory, and ensuring project success through expert recommendations and support at the Pro Desk. Team collaboration is essential to maintain a safe and organized environment. Bilingual skills may be an advantage at certain locations, varying with customer needs.

Qualifications

• Expected to meet monthly sales goals and sales metrics.
• Bilingual communication skills may be preferred based on customer needs.

Responsibilities

• Deliver exceptional service to Pro customers through various interactions.
• Assist at the Pro Desk and support inventory management.
• Collaborate with team members to maintain a clean and organized environment.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

TEMECULA

State

CA

Job Type

Pro Customer Service/Sales