Pro Customer Service/Sales

The Home Depot; Sparks (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional customers such as contractors and property owners. You'll be responsible for meeting sales goals, assisting at the Pro Desk, and ensuring customer project success through tailored service and product recommendations. Collaboration with team members is key to maintain a supportive environment and resolve delivery issues, ensuring high standards of customer service and safety are upheld.

Qualifications

• Bilingual communication skills may be preferred based on customer needs.
• Experience in customer service could be beneficial.
• Ability to build and maintain professional relationships.

Responsibilities

• Deliver exceptional service for professional customers including contractors and property owners.
• Meet monthly sales goals and other metrics.
• Collaborate with team members to maintain a clean and organized environment.

Skills

Customer service

Sales

Product knowledge

Job description

Pro Customer Service Sales role at The Home Depot

2 days ago Be among the first 25 applicants

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; language requirements vary based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

• Other
• Consumer Services