Pro Customer Service/Sales

The Home Depot; Oroville (CA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

The Home Depot is seeking a Pro Customer Service/Sales teammate to deliver outstanding service to professional customers, from contractors to commercial clients. You’ll assist at the Pro Desk, help with orders, and provide product knowledge to support project success.

This role emphasizes teamwork, safety, and maintaining a clean, organized store environment while meeting monthly sales goals and delivering tailored recommendations. Bilingual skills may be preferred depending on location.

Qualifikationen

• Previous experience in customer service or sales is preferred.
• Ability to build relationships with professional customers (contractors, property managers).
• Strong verbal and written communication, with a track record of meeting targets.

Aufgaben

• Assist Pro customers at the Pro Desk and support order fulfillment.
• Provide product recommendations and tailored delivery options to Pro customers.
• Contribute to a clean, organized, and safe store environment while helping achieve sales goals.

Kenntnisse

Customer service

Sales skills

Communication

Tools

POS system

Jobbeschreibung

155815BR

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.