Pro Customer Service/Sales

The Home Depot; North Little Rock (AR); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is looking for dedicated individuals to join the Pro Customer Service/Sales Team in North Little Rock, AR. In this role, you will assist professional customers, manage deliveries, and provide tailored product recommendations while driving sales and maintaining high standards of customer service. Strong product knowledge and sales collaboration are essential. Members help ensure project success by building professional relationships and proactively meeting customer needs.

Qualifications

• Strong product knowledge to assist professional customers effectively.
• Ability to meet monthly sales goals and metrics.
• Experience in customer service and sales environments.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide tailored product recommendations to customers.
• Monitor inventory and uphold store goals.

Skills

Product knowledge

Sales collaboration

Customer service

Bilingual communication

Job description

Pro Customer Service/Sales Team

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location: North Little Rock, AR