Pro Customer Service/Sales

The Home Depot; Mount Pleasant (TX); On-site; USD 17,922 - 21,077; Full time

Job summary

A leading home improvement retailer in Mount Pleasant seeks a Pro Customer Service Sales representative. This role focuses on providing exceptional service to professional customers, ensuring their projects succeed through effective order fulfillment and knowledgeable product recommendations. Candidates should have strong sales skills and the ability to work collaboratively within a team. The position offers a salary range of $13.01 to $15.30 per hour.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Experience in sales and customer service.
• Proficient in order fulfillment and delivery management.

Responsibilities

• Support Pro customers by assisting at the Pro Desk and managing deliveries.
• Drive sales by leveraging product knowledge and loyalty programs.
• Collaborate with team members to resolve delivery issues.

Skills

Bilingual communication skills

Expert product knowledge

Sales proficiency

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot in Mount Pleasant, TX

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services

Salary: $13.01-$15.30 per hour