Pro Customer Service/Sales

The Home Depot; Manhattan (KS); On-site; USD 38,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Manhattan, KS, is hiring for the Pro Customer Service Sales role. This position involves assisting professional customers, managing deliveries, and meeting monthly sales goals. Team members work collaboratively to provide outstanding service while maintaining a clean and organized work environment. Bilingual skills may be preferred. Candidates should have strong sales and customer service skills, along with product knowledge to support the diverse needs of Pro customers.

Qualifications

• Proven experience in delivering exceptional customer service.
• Strong sales skills to meet monthly sales goals.
• Ability to build and maintain professional relationships.

Responsibilities

• Assist professional customers at the Pro Desk.
• Manage deliveries and loading of materials.
• Monitor inventory and execute sales initiatives.
• Help resolve delivery issues and keep the store organized and safe.

Skills

Customer service

Sales skills

Product knowledge

Bilingual communication

Job description

Job Description

Join to apply for the Pro Customer Service Sales role at The Home Depot.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

• Seniority level: Not applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services