Pro Customer Service/Sales

Home Depot; Loveland (CO); On-site; USD 33,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking individuals for the Pro Customer Service/Sales Team in Loveland, Colorado. The role involves engaging with professional customers, driving sales, and providing tailored service for contractors and commercial clients. Candidates should have strong product knowledge and sales experience, and the ability to build professional relationships. Bilingual communication skills may be preferred based on location needs. The position supports the store's goals and fosters a collaborative team environment.

Qualifications

• Proven sales experience in customer service or retail environment.
• Strong product knowledge, especially in construction and home improvement.
• Ability to communicate effectively with professional customers.

Responsibilities

• Provide exceptional service to contractors and property owners.
• Meet monthly sales goals and manage deliveries.
• Collaborate with team members to resolve issues and maintain safety.
• Build and maintain relationships with Pro customers.
• Maintain a clean, organized, and safe store environment.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an on-going basis.

City

LOVELAND

State

CO

Job Type

Pro Customer Service/Sales