Pro Customer Service/Sales

The Home Depot; Lewiston (ID); On-site; USD 50,000 - 150,000; Full time

Job summary

A large home improvement retailer in Lewiston, ID is seeking a Pro Customer Service Sales representative to assist professional customers including contractors and property owners. The role involves driving sales, delivering excellent customer service, and supporting Pro customer needs through expert product recommendations. The ideal candidate should possess strong customer communication skills and be capable of collaborating effectively with team members. This full-time position offers a competitive salary range of $50,000.00 - $150,000.00.

Qualifications

• Ability to assist professional customers with order fulfillment and product recommendations.
• Strong interpersonal skills to build and maintain professional relationships.
• Experience in meeting sales goals and sales initiatives.

Responsibilities

• Assist Pro customers at the Pro Desk with their project needs.
• Drive sales and manage product deliveries efficiently.
• Collaborate with team members to ensure a safe and organized environment.

Skills

Customer service

Sales

Product knowledge

Bilingual communication

Job description

Pro Customer Service Sales

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Other
• Industries: Consumer Services

Location: Lewiston, ID. Salary: $50,000.00 - $150,000.00.