Pro Customer Service/Sales

The Home Depot; Hercules (CA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

The Home Depot Pro Customer Service/Sales Team in Hercules, CA seeks motivated professionals to support Pro customers, from contractors to commercial clients, through order fulfillment, loading, and personalized product recommendations.

You will collaborate with teammates to maintain a safe, clean store, help drivers with deliveries, monitor inventory, and contribute to achieving monthly sales goals while delivering outstanding service and knowledge of paint and related products.

Aufgaben

• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, loading materials, and managing deliveries.
• Provide specialized product recommendations and tailored delivery solutions.
• Collaborate with teammates to maintain a clean, organized, and safe environment.
• Monitor inventory and support store goals with sales initiatives.

Jobbeschreibung

155673BR

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.