Pro Customer Service/Sales

Home Depot; Danbury (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is looking to hire Pro Customer Service/Sales team members in Danbury, CT. This role involves delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include managing deliveries, providing product knowledge, and assisting at the Pro Desk. Success in this role contributes directly to monthly sales goals while maintaining a safe and organized environment. Previous sales experience and bilingual skills are preferred for certain locations.

Qualifications

• Strong understanding of product knowledge and sales tactics.
• Ability to build and maintain professional relationships with customers.
• Experience in customer service and sales environments.

Responsibilities

• Assist with customer orders and product recommendations.
• Monitor inventory and execute sales initiatives.
• Help ensure a clean, organized, and safe work environment.

Skills

Exceptional customer service

Sales proficiency

Bilingual communication skills

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

DANBURY

State

CT

Job Type

Pro Customer Service/Sales