Pro Customer Service/Sales

Home Depot; Conyers (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer seeks Pro Customer Service/Sales Team members in Conyers, GA. You will provide exceptional service to professional customers, driving sales through product recommendations and maintaining customer relationships. Successful candidates will collaborate effectively within the team while meeting specific sales goals. The ideal candidate has experience in sales or customer service and may be bilingual, depending on customer needs.

Qualifications

• Experience in customer service or sales roles is desirable.
• Ability to build and maintain professional relationships.
• Strong communication skills, tailor solutions to customer needs.

Responsibilities

• Assist Pro customers with order fulfillment and product recommendations.
• Meet monthly sales goals and drive sales metrics.
• Collaborate with team to maintain a clean and organized environment.

Skills

Bilingual communication skills

Sales proficiency

Product knowledge

Customer relationship management

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

CONYERS

State

GA

Auto req ID_BR

156079BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043549