Pro Customer Service/Sales

The Home Depot; Brownsville (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales associate in Brownsville, Texas. The role involves building professional relationships with contractors and property owners, driving sales through exceptional service and product knowledge, and meeting sales goals. The ideal candidate will have strong communication skills, including bilingual abilities, and contribute to the success of Pro customer projects. Join a dedicated team focused on delivering exceptional customer experiences in the home improvement industry.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proven record of meeting sales goals and other metrics.
• Strong understanding of customer service standards.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Provide expert product recommendations.
• Collaborate with team members to resolve issues.

Skills

Bilingual communication skills

Product knowledge

Sales drive

Job description

Pro Customer Service Sales

Join to apply for the Pro Customer Service Sales role at The Home Depot.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services

Bilingual communication skills may be preferred at certain locations.