Pro Customer Service/Sales

The Home Depot; Brenham (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer in Texas is looking for Pro Customer Service Sales associates to provide exceptional service to professional customers. Candidates should have strong communication skills, an ability to meet sales goals, and an inclination towards teamwork. This full-time position involves assisting customers with their orders, driving sales initiatives, and ensuring a safe and organized environment. Experience in sales or customer service is beneficial. Competitive pay and opportunities for growth are offered.

Qualifications

• Experience in customer service or sales.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Assist professional customers at the Pro Desk.
• Drive sales and meet monthly sales goals.
• Support inventory management and sales initiatives.

Skills

Bilingual communication skills

Customer service orientation

Sales proficiency

Product knowledge

Job description

Job Title

Pro Customer Service Sales at The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success.

Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services