Pro Customer Sales & Solutions Specialist

The Home Depot; Massachusetts; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking dedicated team members for their Pro Customer Service/Sales Team. This role involves assisting professional customers, managing orders, and providing tailored product recommendations to ensure project success. Team members will collaborate to uphold safety and store standards while driving sales. Candidates should have strong communication skills and a passion for customer service. Bilingual abilities may be preferred in some locations.

Qualifications

• Experience in customer service or sales preferred.
• Effective communication skills to build customer relationships.
• Ability to meet monthly sales goals and metrics.

Responsibilities

• Assist Pro customers with orders and product recommendations.
• Manage deliveries and ensure customer satisfaction.
• Collaborate with team to meet store goals and maintain safety.

Skills

Product knowledge

Sales skills

Customer service

Bilingual communication

Job description

A leading home improvement retailer is seeking dedicated team members for their Pro Customer Service/Sales Team. This role involves assisting professional customers, managing orders, and providing tailored product recommendations to ensure project success. Team members will collaborate to uphold safety and store standards while driving sales. Candidates should have strong communication skills and a passion for customer service. Bilingual abilities may be preferred in some locations.