Pro Customer Experience & Sales Specialist

Home Depot; Lake Forest (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Team members build professional relationships, proactively drive sales using product knowledge and loyalty programs, and tailor

Responsibilities

• Assist at the Pro Desk and loading materials
• Support deliveries and resolve delivery issues
• Provide product recommendations and tailored delivery options
• Maintain inventory accuracy and store safety standards
• Contribute to sales goals and customer service excellence
• Support colleagues to keep the Pro area clean and organized

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Team members build professional relationships, proactively drive sales using product knowledge and loyalty programs, and tailor