Pro Bono Program Supervisor

HIAS Pennsylvania; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

403(b) Retirement plan

Paid holidays

Paid time off (PTO)

Life insurance

Short-term and long-term disability

Job summary

HIAS Pennsylvania seeks a Pro Bono Supervisor to lead and expand pro bono immigration work within its Legal Advocacy and Outreach Division. You will recruit volunteers, train and mentor volunteers, and coordinate connections with law firms and AILA pro bono committees.

You will oversee case management, ensure CLE accreditation, and maintain records while supporting HIAS PA's mission to provide high-quality, accessible immigration legal services to newcomers. Regional travel may be required.

Qualifications

• Licensed to practice law in any U.S. jurisdiction; strong immigration law background.
• At least three years providing direct immigration services; mentoring experience a plus.
• Excellent presentation and organizational abilities; training experience preferred.

Responsibilities

• Recruit and maintain pro bono panel and referrals.
• Deliver substantive pro bono legal trainings with accredited CLE.
• Mentor and triage pro bono volunteers on cases.
• Manage case records and track referrals in the case management system.
• Coordinate with law firms, AILA, and stakeholders to grow pro bono programs.
• Support HIAS PA outreach and clinic staffing.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Attention to detail

Education

Licensed to practice law

3+ years immigration law experience

Tools

Microsoft Office

G Suite

Case management software

Database management

Job description

HIAS Pennsylvania’s Mission: Driven by the Jewish value of welcoming the stranger, HIAS Pennsylvania provides legal services to immigrants and refugees from all backgrounds to assure their fair treatment and full integration into American Society.HIAS Pennsylvania's Legal Advocacy and Outreach Division: This division of our legal team seeks to ensure broad access to the most up-to-date information about immigration law and practice. We accomplish this through direct outreach to various immigrant communities and immigrant serving organizations. This division also recruits and trains pro bono attorneys with the goal of increasing immigration legal representation.Pro Bono Supervisor: The Pro Bono Supervisor will lead the development and monitoring of pro bono work across the agency’s Legal Services Division. This position will be responsible for managing all aspects of our pro bono work in collaboration with our legal services program. The ideal candidate will have several years of immigration law experience and be ready to provide mentoring support to pro bono attorneys handling various types of immigration cases. The candidate must have strong presentation and organizational skills in order to facilitate training and ensure clear communication between the agency and outside stakeholders.Core Responsibilities:RecruitmentRecruit and maintain an ongoing panel of pro bono volunteers for case referrals;Support the development of strong pro bono relationships between law firms, companies, members of the private bar, and HIAS PA;Liaise with law firms, AILA pro bono attorneys, AILA pro bono committee members, and others to understand interests of potential pro bono volunteers.TrainingPrepare and facilitate substantive legal training to current and potential pro bono volunteers.Create and update training materials (manuals, videos, resource guides) for pro bono volunteers.Ensure training offered are properly accredited for Pennsylvania CLE credits and issue Pennsylvania CLE credits tri-annually.Maintain the agency’s accreditation status for the purposes of issuing Pennsylvania CLE credits to pro bono attorneys;MentoringTriage questions and issues with individual cases raised by pro bono volunteers.Seek technical assistance from HIAS PA attorneys where needed.Monitor immigration legal landscape and provide updates to current pro bono volunteers and coordinators to alert them to legal developments that may impact their clients.Disseminate practical legal advice from the immigration bar (AILA Philadelphia, national listservs) to all or select pro bono volunteers as applicable.Case ManagementDevelop and maintain a system for recording and tracking active pro bono attorneys and cases.Maintain detailed records of referrals made to pro bono attorneys and volunteers.Track progress on cases referred to pro bono volunteers to ensure provision of quality legal services.Ensure proper usage and maintenance of HIAS PA’s case management system and volunteer databases as it relates to the agency’s pro bono work.Award CLE credit through PACLE and ASAP/Nexus databases.Agency InitiativesAssist in developing and staffing legal clinics.Actively participate in HIAS PA’s Development and Communications activities as relevant to pro bono relationships.Maintain accurate data and statistics regarding pro bono attorneys, hours worked, number of clients served, etc. to respond to internal and external inquiries, grant proposals etc.Contribute to Community Engagement events as needed (i.e. Tikkun event, Thanksgiving event, etc.).The Ideal Candidate should be passionate about HIAS PA’s mission, have a demonstrated ability to represent HIAS PA, and to engage with a diverse group of collaborators and stakeholders including large law firms, bar associations, etc. In addition, the candidate should possess:Licensed to practice law (any jurisdiction) and ideally a minimum of three years providing direct immigration legal services; This role may be filled at the Manager level for well qualified candidates with more than 5 years of directly related experience.Litigation and wide-ranging experience in various areas of humanitarian immigration law including asylum, VAWA, U/T Visa, SIJ, adjustment of status and naturalization (preferred);Prior experience organizing and delivering training is preferred.Foreign language proficiency in at least one of the following languages highly preferred: Spanish, French, Arabic, Russian or Chinese (Mandarin or Cantonese).Excellent verbal and written communication skills;Proficiency in web-based software, Microsoft Office applications, database management, and peer-to-peer communication platforms; Familiarity with G-suite tools.Excellent organizational and time management skills;Ability to work independently and collaboratively while working with diverse professional and human service workers.Ability to pay close attention to detail;High degree of skill in completing detailed reporting requirements;Self-starter willing to take initiative to find creative solutions to challenges;Creativity and ability to pivot to address new demands as influenced by changing immigration law and practice.Other:Must successfully complete FBI and State Criminal and Child Abuse Clearance background checks.Perform in accordance with HIAS Pennsylvania’s Mission and Core Values.Regional travel may be required.Emotional demands: While performing duties of this job, the employee is regularly required to discuss topics including, but not limited to, discrimination; child abuse; domestic violence; sexual assault; violence and psychological trauma. HIAS PA will provide information about available resources and training for Employees related to the emotional demands of the role, and provide such resources and training directly as operationally possible.Other Information: HIAS Pennsylvania is currently working in a hybrid work model. HIAS Pennsylvania requires all staff to be fully vaccinated against COVID-19, with the exception of those who have approved medical or religious belief exemptions.Why Join the HIAS PA Team?Competitive salary commensurate with experienceExempt position with a 35-hour workweekEmployment package includes company-paid comprehensive health insurance coverage.403(b) Retirement account with employer contributionGenerous Time Off including Vacation, PTO, & Paid HolidaysCompany-paid life insurance, short-term and long-term disability insuranceHIAS Pennsylvania is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, gender identity, sexual orientation, age, marital status, veteran or disability status, political affiliation, or beliefs. We believe that diversity enriches our organization and helps us to fulfill our mission. All qualified applicants, including those who represent minority and marginalized groups, are strongly encouraged to apply