PRN Patient Experience Specialist

Envision Radiology; Dallas (TX); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health Benefits

401k Plan Matching

Employee Stock Ownership Plan

Paid Time Off

Employee Assistance Program

Job summary

Envision Imaging of Desoto is seeking a PRN Patient Service Representative to join our Dallas team. The role focuses on patient care, scheduling, data entry, registration, and billing support as part of a fast-paced outpatient setting.

Responsibilities include answering phones, checking in/out patients, collecting payments, and resolving issues while maintaining a friendly, professional demeanor. This position offers an on-site role with the opportunity to support multiple centers as needed.

Qualifications

• One plus year of experience providing exceptional customer service in a healthcare environment is preferred.
• Detail oriented, self-motivated, a problem solver and a team player.
• Ability to navigate multiple computer screens and browsers quickly and accurately.
• Ability to excel in a fast-paced team environment.
• Ability to consistently exceed company and customer expectations.
• Strong communication skills and professional demeanor.

Responsibilities

• Answers inbound calls to the Center.
• Provides a friendly and warm greeting to all patients and/or providers.
• Checks scheduled patients in/out and ensures proper documentation is received from patient.
• Collects co-pays, co-insurance, and deductible if necessary.
• Resolves patient, provider, and customer complaints and reports issues as needed.
• Ensures accurate data entry for patient registration and assists with medical records as needed.

Skills

Customer service

Communication

Multitasking

Problem solving

Team player

Time management

Education

High School diploma or equivalent

Job description

Envision Imaging of Desoto is seeking a PRN Patient Service Representative to join our Dallas team. The role focuses on patient care, scheduling, data entry, registration, and billing support as part of a fast-paced outpatient setting.

Responsibilities include answering phones, checking in/out patients, collecting payments, and resolving issues while maintaining a friendly, professional demeanor. This position offers an on-site role with the opportunity to support multiple centers as needed.