PRN Patient Access & Scheduling Specialist

Intermountain Healthcare; Billings (MT); On-site; USD 26,000 - 36,000; Full time

Job summary

Intermountain Health St Vincent Regional Hospital in Billings, MT seeks a Patient Access Registrations Specialist I for PRN shifts. You will greet patients, collect demographics, verify insurance, and schedule appointments while collecting co-pays and balancing payments at service time.

Responsibilities include coordinating with staff to ensure smooth patient flow, updating electronic health records, and following up on pending items such as pre-authorizations.

Qualifications

• High School diploma or equivalent is preferred.
• Experience with Epic preferred.
• Customer service experience, preferably in a healthcare setting, is required.
• Proficiency in Microsoft Office, internet and email required.
• Experience working in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Microsoft Office

Internet

Email

Job description

Intermountain Health St Vincent Regional Hospital in Billings, MT seeks a Patient Access Registrations Specialist I for PRN shifts. You will greet patients, collect demographics, verify insurance, and schedule appointments while collecting co-pays and balancing payments at service time.

Responsibilities include coordinating with staff to ensure smooth patient flow, updating electronic health records, and following up on pending items such as pre-authorizations.