Privileging Coordinator (Remote)

Access TeleCare, LLC; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

100% Remote Work

Comprehensive benefits

Paid time off

401(k)

Job summary

Access TeleCare is seeking a Privileging Coordinator for a 100% remote role in the US. The candidate will ensure physician privileging and reappointments are on track, coordinating with Medical Staff Offices, Credentialing, and Licensing teams, while maintaining accurate credentialing files.

You will build relationships, review applications, and use Salesforce to manage privileges. The role demands detail focus, timely communication, and collaboration across facilities nationwide.

Qualifications

• Bachelor’s degree or HS diploma with 1–2 years in medical staff.
• CPCS preferred for credentialing knowledge.
• Strong customer service and professional communication.

Responsibilities

• Build and maintain relationships with internal and external stakeholders.
• Prepare files for privileging at client facilities.
• Review applications and re-appointments for accuracy.
• Use the credentialing system (Salesforce) to process facility privileges.
• Follow up with facilities to complete privileging files.
• Document progress and ensure deadlines are met; escalate when needed.

Skills

Customer service

Communication skills

Microsoft Office

Time management

Attention to detail

Multitasking

Remote work experience

Team collaboration

Education

Bachelor’s degree preferred or HS diploma with 1–2 years in medical staff

CPCS preferred

Tools

Salesforce

Credentialing system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time US

Who We Are

Access TeleCare is the nation's largest provider of acute specialty telemedicine, with more than 2,600 telemedicine programs launched and partnerships with 1 in 5 U.S. hospitals across all 50 states. For more than 20 years, we've pioneered tech-enabled virtual care, now delivering more than 1 million patient encounters annually across specialties including behavioral health, neurology, hospitalist medicine, pulmonary and critical care, maternal-fetal medicine, infectious disease, cardiology, and nephrology. Our care reaches communities representing more than 65% of the U.S. population, many of them rural, underserved, or vulnerable. Our Telemed IQ platform enables life-saving care across multiple specialties, and we're proud to be the first acute telemedicine provider to earn and continuously maintain The Joint Commission's Gold Seal of Approval.

The Privileging Coordinator serves as the primary point of contact for client facility Medical Staff Offices (MSOs), ensuring physicians are properly privileged and reappointments are completed in accordance with facility requirements, typically every two to three years. Throughout the privileging cycle, this role partners closely with Medical Staff Offices, Credentialing, and Licensing teams to support provider onboarding and ongoing compliance. The coordinator is responsible for maintaining accurate, complete, and up-to-date provider credentialing files while facilitating timely communication and issue resolution across all stakeholders.

What You’ll Do

• Build and maintain strong working relationships both internally and externally
• Work with internal teams to ensure files are prepared for privileging process at all client facilities
• Review applications/re-appointments to ensure accuracy and completion
• Use credentialing system to process all facility privilege - Salesforce
• Follow up with facilities and answer any requests they have to complete privileging files for approval
• Make sure applications have been received, document all progress, and ensure all deadlines are met
• Escalate issues to management as necessary
• Ensure work and product standards are of the highest level
• Correspond with physicians as needed to obtain information in a professional manner
• Other duties as assigned

What You’ll Bring

• Bachelor’s degree preferred or high school diploma with 1-2 years’ experience in medical staff field
• CPCS preferred
• Demonstrated ability to collaborate and provide exemplary customer service via verbal and written means with internal customers, hospitals, and vendors in a diverse and distributed team environment
• Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems
• Ability to balance multiple projects concurrently, follow through and focus on details
• Understanding of medical terminology
• Ability to work effectively under deadlines and self-manage multiple projects simultaneously
• Strong analytical, organizational, and time management skills
• Flexibility and adaptability in a fast-paced environment
• Knowledge of Joint Commission Standards
• Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment
• Must be able to remain in a stationary position 50% of the time

Why Join Access TeleCare

• 100% Remote Work
• Comprehensive benefits including health, dental, vision, life, and 401(k)
• Paid Time Off, Sick Leave, and wellness days -- because we value both performance and balance
• Culture of ownership, transparency, and results where the best ideas rise
• Opportunity to directly impact patient access nationwide

Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.