Private Dining Lead- Eataly Boston

Eataly; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

Referral bonus program

Job summary

Eataly Boston is seeking a Private Dining Lead to bridge the event sales and execution teams, ensuring every client’s expectations are understood and met. You will coordinate requests, develop menus and BEOs with the store team, and follow up on special orders with management and kitchen. Availability for nights and weekends is required.

Join a renowned Italian marketplace offering great perks and growth opportunities in a fast-paced, high-volume environment.

Qualifications

• 1+ year in a similar role.
• High school diploma or equivalent.
• Previous hospitality or retail experience.
• Outstanding communication and relationship-building skills.
• Proficient computer skills.
• Detail-oriented in writing and physical spaces.

Responsibilities

• Liaise between sales and events teams to ensure client expectations are understood.
• Coordinate client requests in a timely manner.
• Develop menus and BEOs with the store team for private dining events.
• Follow up on special orders with management staff and kitchen.
• Perform other duties as required.

Skills

Communication skills

Customer service

Hospitality experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Private Dining Lead serves as the liaison between the event sales team and event execution team to ensure all parties have a detailed understanding of scheduled events and each client’s expectations. Reports to the Private Events Sales Manager and General Manager of Restaurants.

• Communicates with the sales team and clients to meet all requests
• Coordinates client requests in a timely manner
• Develops menus and Banquet Event Orders (BEOs) together with the store team for private dining events
• Follows up on special orders with management staff and kitchen
• Performs other duties as required or assigned

Hourly rate: $24.00

Qualifications

• 1+ year in a similar role
• High school diploma or equivalent
• Previous hospitality or retail experience
• Outstanding communication and relationship-building skills
• Proficient computer skills
• Detail-oriented in writing and physical spaces

Job Requirements

• Availability to work a flexible schedule including nights and weekends
• Ability to stand and be mobile for periods up to 4 hours in a high-volume, fast-paced environment
• Ability to lift up to 20 pounds

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.