Private Club Reservations & Concierge Specialist

Rolling Rock Club; Ligonier (Westmoreland County); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health & Wellness initiatives

Hot team meals daily

Golf pro shop and Orvis endorsed Fly-F

Golf privileges on most Mondays

Employee appreciation events

Annual team member family events

Complimentary uniforms and uniform Re

Zusammenfassung

Rolling Rock Club in Ligonier, PA seeks a Reservationist to assist Members with room and event reservations, leveraging deep knowledge of club amenities and history. The role acts as liaison between Membership and Club staff, ensuring gracious, efficient service.

The position requires strong communication, organizational skills, and the ability to work evenings, weekends, and holidays to support private parties and events.

Qualifikationen

• Guidance from senior management applied effectively.
• Excellent analytical, organizational and time management skills.
• Computer proficiency with Excel, Word and Google tools.
• Clear, professional spoken and written English.
• Attention to detail and discretion in handling member information.

Aufgaben

• Communicate with Club Membership professionally to ensure high service quality.
• Book overnight room reservations and sports/recreation bookings.
• Maintain knowledge of club rooms, layout and pricing.
• Provide concierge service for local attractions and events.
• Work evenings, weekends and holidays as needed for private events.
• Collaborate with other departments while maintaining a positive demeanor.
• Create and manage Banquet Order Forms (BEOs) for events.
• Maintain Front Desk operations and dispatch service knowledge.

Kenntnisse

Excellent English communication

Analytical skills

Organizational skills

Time management

Interpersonal skills

Tools

Excel

Microsoft Word

Google

Jobbeschreibung

Rolling Rock Club in Ligonier, PA seeks a Reservationist to assist Members with room and event reservations, leveraging deep knowledge of club amenities and history. The role acts as liaison between Membership and Club staff, ensuring gracious, efficient service.

The position requires strong communication, organizational skills, and the ability to work evenings, weekends, and holidays to support private parties and events.