Private Client Trust Administrator II

M&T Bank; Minneapolis (MN); On-site; USD 52,000 - 86,000; Full time

Job summary

M&T Bank in Minneapolis, MN seeks a skilled administrator to support Global Capital Markets trust and entity administration for high net-worth private and institutional clients. You will assist account managers, process transactions, collect documents, and facilitate discretionary distributions and trust terminations.

Ideal candidates have a strong customer-service focus, with excellent verbal and written communication skills, plus a minimum of 4 years of higher education/experience and at least

Qualifications

• Combined minimum of 4 years’ higher education and/or work experience, including 1 year direct client contact.
• Strong focus on customer service and satisfaction.
• Bachelor’s degree in Finance, Business, Economics or Accounting; CCTS certification preferred for corporate trust focus.

Responsibilities

• Oversee client relationships and advise on routine internal activities.
• Support account managers with revenue-generating activities and client strategies.
• Serve as main contact and promptly resolve client inquiries.
• Coordinate with internal/external service partners to address issues.
• Maintain industry knowledge and stay informed on regulatory requirements.
• Uphold corporate policies, risk controls and audit readiness.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Education

Bachelor's degree in Finance/Business/Economics/Accounting

CCTS certification (preferred)

Job description

M&T Bank in Minneapolis, MN seeks a skilled administrator to support Global Capital Markets trust and entity administration for high net-worth private and institutional clients. You will assist account managers, process transactions, collect documents, and facilitate discretionary distributions and trust terminations.

Ideal candidates have a strong customer-service focus, with excellent verbal and written communication skills, plus a minimum of 4 years of higher education/experience and at least