Client Services & Trust Admin Specialist

M&T Bank Corporation; Minneapolis (MN); On-site; USD 34,000 - 57,000; Full time

Job summary

M&T Bank Corporation in Minneapolis, MN, seeks a capable administrator to oversee global capital markets client relationships and trust servicing. You will support account managers, implement client strategies, and maintain daily contact to address inquiries and requests.

The role emphasizes attention to risk, internal controls, and collaboration with internal/external partners to deliver seamless service.

Qualifications

• Bachelor’s degree in finance, business, economics or accounting preferred.
• CCTS certification is a plus for corporate trust focus.
• Strong customer service and communication skills required.

Responsibilities

• Oversee client relationships and recommend routine internal activities.
• Assist account representatives in revenue-generating activities.
• Manage daily implementation of client strategies and respond to requests.
• Serve as primary point of contact for the client and maintain trust.
• Coordinate with service partners to resolve issues and ensure risk controls.
• Adhere to company policies and keep knowledge up-to-date.

Skills

Customer service excellence

Verbal and written communication

Analytical ability

Team collaboration

Relationship building

Education

Bachelor’s degree in Finance/Business/Economics/Accounting

CCTS (Certified Corporate Trust Specialist) certification

Tools

Microsoft Office

Job description

M&T Bank Corporation in Minneapolis, MN, seeks a capable administrator to oversee global capital markets client relationships and trust servicing. You will support account managers, implement client strategies, and maintain daily contact to address inquiries and requests.

The role emphasizes attention to risk, internal controls, and collaboration with internal/external partners to deliver seamless service.