Private Client Supervisor - Lead Elite Team

Gallagher; Town of Bedford (NY); On-site; Confidential; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Career development

People-first culture

Global reach, local impact

Job summary

Gallagher is seeking a dynamic Private Client Service Supervisor to lead a talented team of Private Client Account Managers and deliver exceptional service to our valued clients. This leadership role shapes client service excellence and drives business success.

You will guide Client Service Managers and Associates, work with high net worth clientele, and leverage Gallagher’s advanced tools to raise productivity and client satisfaction while balancing time across book of business.

Qualifications

• Bachelor’s degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
• 3+ years supervisory experience.
• Appropriate licensing as required.

Responsibilities

• Oversee a Private Client Service team delivering high-quality service to internal and external clients.
• Support key sales initiatives and drive revenue retention.
• Improve client retention and achieve operating/margin targets.
• Mentor and develop your team with feedback and learning.
• Collaborate and share best practices to achieve goals.
• Utilize Gallagher’s tools to enhance productivity.
• Manage a book of business up to 20% of time.

Skills

Client service

Claims management

Supervisory experience

Licensing

Education

Bachelor’s degree

High School diploma

Job description

Gallagher is seeking a dynamic Private Client Service Supervisor to lead a talented team of Private Client Account Managers and deliver exceptional service to our valued clients. This leadership role shapes client service excellence and drives business success.

You will guide Client Service Managers and Associates, work with high net worth clientele, and leverage Gallagher’s advanced tools to raise productivity and client satisfaction while balancing time across book of business.