Private Client Manager - San Francisco

Moet Hennessy USA; San Francisco (CA); Remote; USD 100,000 - 150,000; Full time

Job summary

Join Moët Hennessy USA as a Private Client Manager in San Francisco, CA, embracing a role that melds luxury sales with exceptional client engagement. You will oversee strategies that enhance relationships and deliver unparalleled service to ultra-high-net-worth individuals. Your entrepreneurial spirit and strong networking skills will drive the success of our prestigious brands. As part of a thoughtful and collaborative team, you’ll have opportunities for personal and professional growth, while embodying the values of a diverse and inclusive work environment.

Qualifications

• 7+ years luxury sales experience, including marketing and brand management.
• Own network/book of business in the U.S. (U)HNWI market.
• Strong social and networking skills in the local community.

Responsibilities

• Plan and implement strategies to grow relationships and find new opportunities with (U)HNWI clients.
• Manage commercial relationships from prospecting to invoicing.
• Create tailored client experiences and drive sales through campaigns.

Skills

Entrepreneurial Spirit

Team Spirit

Self-Starter and Autonomy

Compliance

Networking Skills

Problem Solving

Communication

Presentation

Listening

Education

Bachelor's Degree or equivalent experience

Job description

Position

Are you ready for a world of possibilities?

You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group. From nature to communities, you'll craft unforgettable experiences that drive the collective success of our 26 Maisons, each with a unique heritage and set within remarkable terroirs. You will find career development opportunities across our Maisons, regions, and the entire LVMH Group. Join a passionate community spanning four generations, with roles from vine to glass. Discover our relationship with terroirs and how we nurture and preserve soils, the source of our products. Our Living Soils Living Together program commits to regenerating soils, mitigating climate impact, engaging society, and empowering people by 2030.

Moët Hennessy promotes a diverse, equitable, and inclusive work environment. We offer unique journeys, skill development, and professional growth. If you seek to inspire and be inspired, craft experiences, and experience craftsmanship, you'll flourish here.

As the Private Client Manager, you'll be the maestro behind our Prestige products and Rarities, delivering excellent service. Reporting to the Private Client Director, you'll plan and implement strategies to grow relationships and seize new opportunities. Your role involves engaging clients with high-end offers, personalized services, and unforgettable experiences.

You will embody our brands through ambassadorial duties, hosting events, and making personal introductions. Are you ready to make a lasting impact?

We encourage candidates from all backgrounds to apply.

Location: San Francisco, CA - remote in market based on business needs.

Job responsibilities

Your key responsibilities will include:

Sales & Business Development

• Collaborate with the Private Client Director to plan and implement strategies to increase business and find new opportunities by targeting (U)HNWI clients and cultivating key relationships.

Sales management

• Manage all aspects of commercial relationships, from prospecting to invoicing, sales, delivery, and after-sales follow-up.

CRM

• Provide accurate updates to the MH CRM database, follow compliance guidelines, and ensure clients sign PDPA with Moët Hennessy.

Brand Experiences and Activations

• Work with the team to create tailored client experiences, drive sales through campaigns, and establish partnerships with luxury brands.

The qualities we seek include:

• Entrepreneurial Spirit: Innovate, explore, and turn ideas into reality.
• Team Spirit: Collaborate and contribute to collective goals.
• Self-Starter and Autonomy: Take initiative and demonstrate proactivity.
• Compliance: Uphold ethical standards and integrity.

Join our team, where your unique qualities contribute to excellence and growth!

Office/Location: Remote field-based role in San Francisco, CA

Profile

Education: Bachelor's Degree or equivalent experience

Professional Experience:

• 7+ years luxury sales experience, including marketing and brand management.
• Existing network within the U.S. (U)HNWI market.

Practical/Technical Knowledge:

• Experience in a similar role leading DTC sales with ultra-high-net-worth clients.
• Own network/book of business.
• Strong social and networking skills in the local community.
• Proven ability to sell luxury products and close deals.
• Client-focused, with problem-solving skills.
• Excellent communication, presentation, and listening skills.
• Collaborative team player with integrity and social sustainability focus.