Private Banking Services Lead – Client Experience & Growth

Central Pacific Bank; Honolulu (HI); On-site; USD 100,000 - 140,000; Full time

Job summary

Central Pacific Bank seeks a Private Banking Manager to lead the Private Banking Offices, developing staff, delivering client service excellence, and driving growth in relationships and referrals to Wealth Team. You will oversee compliance, implement department standards, and coordinate cross-referrals while ensuring audit readiness and sound risk management.

The role requires strong leadership, strategic thinking, and the ability to mentor advisors, with a focus on high-net-worth client

Qualifications

• Bachelor’s Degree from an accredited 4-year university in a business-related discipline.
• 5+ years of banking operation experience, including staff leadership or supervision.
• 2+ years of management experience OR 4+ years of supervisory experience.

Responsibilities

• Lead and develop staff to deliver exceptional client service and relationship management.
• Oversee private banking operations to ensure policy compliance and risk management.
• Drive business development and cross-referrals to Wealth Team and Bank.
• Ensure audit readiness and adherence to regulatory requirements.

Skills

Leadership

Staff development

Relationship management

Customer service

Compliance know-how

Communication

Education

Bachelor’s degree in business-related discipline

Job description

Central Pacific Bank seeks a Private Banking Manager to lead the Private Banking Offices, developing staff, delivering client service excellence, and driving growth in relationships and referrals to Wealth Team. You will oversee compliance, implement department standards, and coordinate cross-referrals while ensuring audit readiness and sound risk management.

The role requires strong leadership, strategic thinking, and the ability to mentor advisors, with a focus on high-net-worth client