Private Banking Client Advisor & Operations Specialist

Johnson Financial Group; Milwaukee (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Johnson Financial Group in Milwaukee, WI is seeking a Private Banking Specialist to provide banking and portfolio administrative support to Private Banking Relationship Managers within a defined geographic area. You will handle confidential information with professionalism, support client onboarding, loan packages, online banking, and event coordination, leveraging the JFG CRM to manage relationships.

Bachelor’s degree and 3+ years in financial services are expected, with NMLS registration

Qualifications

• Bachelor’s degree and minimum of 3 years experience in the financial services industry with at least 1 year in a Relationship Banker role.
• Excellent interpersonal skills, a high degree of business professionalism, initiative, and ability to manage multiple tasks and prioritize without sacrificing quality.
• National Mortgage Licensing System (NMLS) registration under the Safe Act of 2008 required.

Responsibilities

• Understanding of and ability to articulate full scope of JFG products and services.
• Responsible for accurately opening, closing and performing maintenance on accounts within bank operating systems including the administration of the NAICS coding assignments.
• Proactively assist and train clients on effective use of full breadth of JFG products including on-line and mobile banking solutions.
• Assists with loan requests including: compiling information for loan packages, requesting document preparation, prepare and review documents for accuracy prior to closing and submitting closed loans for processing.
• Process various client requests including but not limited to; wire transactions, funds transfers, line draws and loan payments.
• Research and assist in resolving client inquiries and issues to resolution; displays initiative to problem solve and expand when appropriate, has the ability to work independently.
• Prepare correspondence, documents, reports, proposals, and other administrative work as requested.
• Proactively schedules client appointments and meetings, acts as the key liaison for organizing and managing Private Banking events.
• Utilize effective use of the JFG CRM system as the primary tool for managing client relationships.

Skills

Interpersonal skills

Organization skills

Analytical skills

Written and verbal communication

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Johnson Financial Group in Milwaukee, WI is seeking a Private Banking Specialist to provide banking and portfolio administrative support to Private Banking Relationship Managers within a defined geographic area. You will handle confidential information with professionalism, support client onboarding, loan packages, online banking, and event coordination, leveraging the JFG CRM to manage relationships.

Bachelor’s degree and 3+ years in financial services are expected, with NMLS registration