Private Bank Branch Manager: Growth & Client Experience

Citizens Financial; United States; Sur place; USD 150 000 - 180 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Maternity/Paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Résumé du poste

Citizens Private Bank seeks an accomplished Branch Manager for its Greenwich, CT office. You will lead Private Banking teams to deliver high‑touch client experiences, while shaping the branch culture and driving sales against a profit and loss target.

You will mentor colleagues, foster regional partnerships, and translate corporate priorities into actionable plans that grow deposits and referrals. This role reports to the Private Bank National Office, East Coast Regional Lead.

Qualifications

• 7+ years experience in banking/financial services sales and service working closely with High Net Worth and Private Bank clients required
• Bachelor's degree in Business/Finance or commensurate experience required
• Demonstrated success in deposit and new account growth in this sector required
• Local relations and community contacts preferred with existing pipeline of prospects/business
• Excellent leadership and bank operations experience required

Responsabilités

• Lead, coach and develop Private Banking team to drive sales excellence, ensure the delivery of world class customer service, and operational integrity in a high-volume branch environment.
• Build and promote branch identity, promote overall ownership and accountability for improving customer service and branch success
• Manage objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment
• Drive an exceptional customer experience validated through customer satisfaction surveys.
• Maintain strong partnerships with community & civic organizations.
• Ensure our customers are extremely satisfied with every interaction and handle client objections until a reasonable resolution has been reached
• Develop collaborative relationships with various partners to help grow business deposits
• Conduct weekly 1x1's, employee performance reviews, and ad-hoc discussions to help with overall performance and development

Connaissances

Leadership

Banking experience

Sales & service

Formation

Bachelor's degree in Business/Finance

Description du poste

Citizens Private Bank seeks an accomplished Branch Manager for its Greenwich, CT office. You will lead Private Banking teams to deliver high‑touch client experiences, while shaping the branch culture and driving sales against a profit and loss target.

You will mentor colleagues, foster regional partnerships, and translate corporate priorities into actionable plans that grow deposits and referrals. This role reports to the Private Bank National Office, East Coast Regional Lead.