Privacy Case Specialist — Health Plan Privacy

Blue Cross and Blue Shield of Massachusetts, Inc.; Boston (MA); On-site; USD 46,000 - 57,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k)

Paid time off

Well-being benefits

Job summary

Blue Cross Blue Shield of Massachusetts, Inc. is seeking a Privacy Program Case Specialist to assist in processing privacy cases under direction from the Privacy Program Manager.

You will document events, investigate issues, and help remediate and close privacy events, incidents, and breaches in collaboration with legal and other business units. You will manage privacy event caseloads, support audits and examinations, and provide timely updates to the Privacy Program Manager.

Qualifications

• 1-2+ years of health plan experience.
• 1-2+ years of health plan privacy experience desired.
• Bachelor's degree desired.

Responsibilities

• Manage case load of privacy events, including receiving, documenting, tracking, investigating, and taking action on assigned privacy-related data events and complaints concerning the organization's privacy policies and procedures in coordination and collaboration with other business units, the Privacy Program Manager and, as necessary, legal counsel.
• Support the Compliance and Privacy Office in responding to various projects, audits, and examinations.
• Provide status updates and reporting on key Privacy activities and initiatives to the Privacy Program Manager and for various Privacy meetings.

Skills

Interpersonal skills

Oral and written communication

Caseload management

Detail-oriented

Health plan knowledge

HIPAA understanding

Privacy regulations knowledge

Cross-functional collaboration

Analytical problem solving

Education

Bachelor's degree desired

High school diploma or equivalent

Tools

MS Office

Job description

Blue Cross Blue Shield of Massachusetts, Inc. is seeking a Privacy Program Case Specialist to assist in processing privacy cases under direction from the Privacy Program Manager.

You will document events, investigate issues, and help remediate and close privacy events, incidents, and breaches in collaboration with legal and other business units. You will manage privacy event caseloads, support audits and examinations, and provide timely updates to the Privacy Program Manager.