Privacy Program Case Specialist

Blue Cross MA; Boston (MA); On-site; USD 46,000 - 57,000; Full time

Job summary

Blue Cross and Blue Shield of Massachusetts Inc. is seeking a Privacy Program Case Specialist in Boston. You will support the Privacy Program by handling privacy events, investigations, and documentation to aid remediation and closure of breaches and incidents.

You will work with the Privacy Program Manager and other units, while maintaining regulatory deadlines and strong communication with stakeholders. A health plan background and HIPAA familiarity are valued.

Qualifications

• Health plan experience preferred (1-2+ years).
• Understanding of HIPAA and privacy requirements.
• Ability to work in cross-functional teams.

Responsibilities

• Manage caseload of privacy events and complaints.
• Document, track, investigate privacy-related data events.
• Coordinate remediation and closure with Privacy Program Manager and legal counsel.

Skills

Interpersonal skills

Communication skills

Analytical thinking

Problem solving

Team collaboration

Prioritization under deadlines

Education

High school degree or equivalent

Bachelor’s degree desired

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Privacy Program Case Specialist### Privacy Program Case SpecialistApply: Boston: Full time: Posted 3 Days Ago: R09044## **Ready to help us transform healthcare? Bring your true colors to blue.****Position Summary:**The Privacy Program Case Specialist will, with direction from the Privacy Program Manager, support the BCBSMA Privacy Program by assisting in the processing of privacy cases. The Case Specialist works collaboratively with relevant business areas investigate and document privacy events, to assist the Privacy Program manager in the remediation and closure of privacy events, incidents, and breaches.**Key Accountabilities:*** Manage case load of privacy events, including receiving, documenting, tracking, investigating, and taking action on assigned privacy-related data events and complaints concerning the organization's privacy policies and procedures in coordination and collaboration with other business units, the Privacy Program Manager and, as necessary, legal counsel.* Support the Compliance and Privacy Office in responding to various projects, audits, and examinations.* Provide status updates and reporting on key Privacy activities and initiatives to the Privacy Program Manager and for various Privacy meetings.**Qualifications:*** Strong interpersonal skills, including the ability to work collaboratively with various all levels of management.* Excellent oral and written communication skills.* Ability to manage heavy caseloads and prioritize, as necessary to meet regulatory deadlines.* Detail oriented and organized individual with strong analytical and problem solving skills.* Understanding of health insurance plan operations.* Understanding of HIPAA.* Understanding of State and federal privacy requirements.* Experience participating in cross-functional teams and ability to work as a team player.* Excellent Computer skills (Word, Excel, PowerPoint, Outlook).**Education/Relevant Experience:*** 1-2+ years of health plan experience.* 1-2+ years of health plan privacy experience desired.* Bachelor’s degree desired.**Education/Relevant Experience:*** 1-2+ years of health plan experience.* 1-2+ years of health plan privacy experience desired.* Bachelor’s degree desired.## Minimum Education Requirements:High school degree or equivalent required unless otherwise noted above## LocationBoston## Time TypeFull timeHourly Range: $33.69 - $41.18 The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.This job is also eligible for variable pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.