PrintoLUX Operations Lead: Customer & Inventory Expert

Cec-Controls-Company-Inc; Warren (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

CEC Controls is seeking an Operations Lead to coordinate PrintoLUX product line activities, including sales support, technical assistance, and inventory handling. You will engage customers and work with suppliers, sales, engineering, procurement and operations to ensure timely delivery and growth.

The role emphasizes customer service, hands-on inventory management, and the ability to support demonstrations, quotations, and product evaluations across the sales cycle.

Qualifications

• Associate degree or equivalent in operations, business, tech support, industrial tech or related field.
• 3+ years in operations support, technical sales support, inventory or manufacturing.
• Strong organizational and multitasking abilities with attention to detail.
• Technical aptitude to understand industrial marking and automation products.
• Proficiency in Microsoft Office and ERP/inventory systems.
• Strong verbal and written communication; able to work with cross-functional teams.
• Forklift experience preferred but not required.

Responsibilities

• Support business development by coordinating inquiries, quotes and follow-ups.
• Identify opportunities for PrintoLUX products within accounts.
• Maintain strong customer relationships through responsive support.
• Coordinate customer demonstrations, samples and evaluations.
• Support sales forecasting and reporting activities.
• Participate in customer meetings, trade shows and product presentations.
• Provide technical support for equipment, materials and marking solutions.
• Troubleshoot product/application issues and coordinate with teams to resolve.
• Assist with installation, startup and operational guidance as needed.
• Maintain technical product documentation and support records.
• Coordinate receipt, storage and movement of inventory; ensure audits.
• Prepare shipments and logistics; ensure safe material handling.
• Support procurement for consumables and spare parts.
• Maintain organization and cleanliness in operations and storage areas.
• Assist with development and implementation of procedures and best practices.

Skills

Organizational skills

Multitasking

Technical aptitude

MS Office

ERP inventory systems

Education

Associate degree or equivalent

Tools

ERP systems

Inventory systems

MS Office

Job description

CEC Controls is seeking an Operations Lead to coordinate PrintoLUX product line activities, including sales support, technical assistance, and inventory handling. You will engage customers and work with suppliers, sales, engineering, procurement and operations to ensure timely delivery and growth.

The role emphasizes customer service, hands-on inventory management, and the ability to support demonstrations, quotations, and product evaluations across the sales cycle.