Printing & Wide-Format Field Service Engineer

IronRoad; Solon (OH); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) investment plans

Job summary

A leading print technology provider in Solon, Ohio is seeking a Field Service Engineer to perform installations, maintenance, and repairs for various print manufacturing equipment. This role emphasizes customer service, mechanical aptitude, and independent judgment. Responsibilities include troubleshooting machinery, documenting service, and conducting pre-installation meetings. A Bachelor's degree in engineering or substantial experience in the industry is preferred. The position offers a salary of $65,000 to $72,000 annually with full-time hours and travel requirements.

Qualifications

• Preferred Education is a Bachelor's in a relevant engineering field.
• Candidates should have 8+ years of hands-on experience in manufacturing.
• Must have a valid U.S. driver's license and be insurable.

Responsibilities

• Install and maintain print production equipment for customers.
• Troubleshoot and repair machinery in customer facilities.
• Document service records and communicate solutions to customers.

Skills

High Mechanical and Schematics Aptitude

Customer service skills

Analytical and problem-solving skills

Attention to detail

Verbal and written communication skills

Time management

Education

BS in Mechanical, Industrial, Robotics, or Electrical Engineering

8+ years in Printing/Packaging or Wide Format Industry

Tools

Hand tools

Measuring equipment

Job description

A leading print technology provider in Solon, Ohio is seeking a Field Service Engineer to perform installations, maintenance, and repairs for various print manufacturing equipment. This role emphasizes customer service, mechanical aptitude, and independent judgment. Responsibilities include troubleshooting machinery, documenting service, and conducting pre-installation meetings. A Bachelor's degree in engineering or substantial experience in the industry is preferred. The position offers a salary of $65,000 to $72,000 annually with full-time hours and travel requirements.