Printer Service Technician - Field IT & Equipment Repair

Proven-I; Schaumburg (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401K plan

Parental leave

On-site gym

Job summary

Proven IT in Schaumburg, IL, seeks a Printer Service Technician to deliver responsive support and maintenance for printing equipment and network connectivity. This role requires hands-on troubleshooting, strong customer service, and timely communication with clients and internal teams.

Responsibilities include rapid response to service requests, maximizing uptime through repair, and documenting parts usage, meter readings, and service outcomes.

Qualifications

• Proven mechanical and electrical aptitude.
• Experience with maintenance and repair of office equipment preferred.
• Strong networking basics (TCP/IP) and diagnostic approach.

Responsibilities

• Respond promptly to service requests and maximize equipment uptime through troubleshooting and repair.
• Maintain high-level customer satisfaction with professional service.
• Use data and diagnostics to resolve technical issues and communicate outcomes.

Skills

Mechanical aptitude

Electrical aptitude

Customer service

Networking basics

Data logging

Valid driver's license

Physical fitness

Education

Associate degree in electronics / IT

Tools

Microsoft Office

Job description

Proven IT in Schaumburg, IL, seeks a Printer Service Technician to deliver responsive support and maintenance for printing equipment and network connectivity. This role requires hands-on troubleshooting, strong customer service, and timely communication with clients and internal teams.

Responsibilities include rapid response to service requests, maximizing uptime through repair, and documenting parts usage, meter readings, and service outcomes.