Printer Field Service Technician - On-Call Support

Metasys Technologies; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Metasys Technologies is looking for an Onsite Service Technician in Dallas, Texas. This role involves supporting a large facility by delivering and installing printer supplies, diagnosing and servicing equipment, and training customers on product features. Candidates should have 2-5 years of experience in servicing printers or imaging products. Strong communication skills and the ability to manage inventory are essential for success. The position requires a government background check.

Qualifications

• 2-5 years experience servicing printers or imaging products is preferred.
• Experience with technical analysis of product implementations is a plus.
• Ability to manage part inventory and provide accurate service reports.

Responsibilities

• Conduct technical training and briefings with customers.
• Diagnose and repair products within customer SLA commitments.
• Manage local part inventory and ensure accurate tracking.

Skills

Printer servicing

Technical troubleshooting

Customer communication

Job description

Metasys Technologies is looking for an Onsite Service Technician in Dallas, Texas. This role involves supporting a large facility by delivering and installing printer supplies, diagnosing and servicing equipment, and training customers on product features. Candidates should have 2-5 years of experience in servicing printers or imaging products. Strong communication skills and the ability to manage inventory are essential for success. The position requires a government background check.