Print Solutions Team Lead - Sales & Service

Staples; Sturbridge (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading office supply retailer in Sturbridge is seeking a Print Supervisor to lead a team in delivering exceptional print and marketing solutions. The role demands strong customer engagement skills and the ability to coach staff effectively. Candidates should be capable of managing multiple priorities in a dynamic environment. The position offers a chance to innovate and enhance customer experience while promoting a collaborative retail culture.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Experience directing a team and supervising others.
• Ability to lift/move materials in the 10-50 pound range.

Responsibilities

• Connect with customers to provide creative solutions.
• Drive customer satisfaction focusing on quality and engagement.
• Lead and develop a team committed to operational excellence.

Skills

Team leadership

Customer engagement

Conflict management

Attention to detail

Tools

Salesforce.com

Microsoft Word

Job description

A leading office supply retailer in Sturbridge is seeking a Print Supervisor to lead a team in delivering exceptional print and marketing solutions. The role demands strong customer engagement skills and the ability to coach staff effectively. Candidates should be capable of managing multiple priorities in a dynamic environment. The position offers a chance to innovate and enhance customer experience while promoting a collaborative retail culture.