Print Solutions Team Lead – Retail Sales

Staples; Kent (WA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Weekly pay

Generous paid time off (PTO)

Career development program

Discounts at retailers

Job summary

Staples in Kent, WA is seeking a Print Supervisor to lead a team in driving print and marketing solutions. You will engage customers, manage a team, and focus on service quality while promoting total solutions to increase sales and customer satisfaction.

The role emphasizes collaborative leadership, efficient operations, and the use of Salesforce.com to nurture customer relationships. This is a full-time, on-site position offering comprehensive benefits and weekly pay.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team and managing multiple priorities.
• Basic computer skills to open, save and send electronic files, email, and use Word.
• Attention to detail and a keen eye for quality issues.
• Experience overcoming objections and engaging with customers to understand needs.
• Ability to collaborate in a high paced environment and manage conflict calmly.
• Honesty and integrity with customer and business information.
• Ability to lift/move materials in the 10–50 lb range, climb ladders, stand and walk.
• Staples does not sponsor applicants for work visas.

Responsibilities

• Lead and supervise a team to meet sales and customer service goals.
• Provide total print solutions and engage customers to drive sales and dollars per transaction.
• Coach associates in exceptional service, consultative selling, and total solutions.
• Use Salesforce.com to manage customer relationships and outreach.
• Ensure operational excellence to drive profitable sales and margin.
• Deliver in-store consultative selling and appropriate print solutions based on customer needs.

Skills

Team leadership

Customer service

Communication

Sales

Retail experience

Conflict management

Tools

Salesforce.com

Microsoft Word

Job description

Staples in Kent, WA is seeking a Print Supervisor to lead a team in driving print and marketing solutions. You will engage customers, manage a team, and focus on service quality while promoting total solutions to increase sales and customer satisfaction.

The role emphasizes collaborative leadership, efficient operations, and the use of Salesforce.com to nurture customer relationships. This is a full-time, on-site position offering comprehensive benefits and weekly pay.