In-Store Print Solutions Lead & Team Coach

Staples, Inc.; Kent (WA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Career development program

401(k) with match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retail discounts

Job summary

Staples, Inc. in Kent, WA is seeking Print Supervisors to lead a team in selling and delivering total print and marketing solutions, helping customers achieve goals while fostering a fun, fast-paced store culture.

You will collaborate with colleagues to deliver exceptional service and results. You will coach associates, leverage Salesforce to manage customer relationships, and ensure satisfaction with a focus on quality, community, and profitable sales.

Qualifications

• Flexible schedule based on store needs.
• Experience directing a team while managing priorities.
• Basic computer skills: email and word processing.

Responsibilities

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
• Be flexible to perform other duties as assigned

Skills

Team supervision

Sales and print solutions

Customer engagement

Tools

Salesforce.com

Job description

Staples, Inc. in Kent, WA is seeking Print Supervisors to lead a team in selling and delivering total print and marketing solutions, helping customers achieve goals while fostering a fun, fast-paced store culture.

You will collaborate with colleagues to deliver exceptional service and results. You will coach associates, leverage Salesforce to manage customer relationships, and ensure satisfaction with a focus on quality, community, and profitable sales.